IT'S TIME TO AUTOMATE

The Output of Three Employees. The Cost of One Intern.

Protocol/SG deploys a 24/7 digital workforce into your business.

Calibration takes 14 days. Results happen in Month 1

Most Marketing Stops at the Click. Ours Stops at the Handshake.

We install three "Digital Employees" into your infrastructure to handle the entire chain of custody, from the first impression to the final booking.

CONNECT+

The 24/7 Digital Receptionist.

Unified Inbox (WhatsApp/FB/IG)

Missed Call Auto-Response

Basic CRM (Contact Storage)

Web Chat Widget

AUTOMATE+

The 24/7

Sales Team

Everything in Connect +

Conversational AI Agent

Auto-Booking Calendar

Send Meeting Links

Email Nurture Sequences

Database Reactivation

SCALE+

The 24/7

Marketing Team

Everything in Automate +

Ai managed marketing workflows.

Build & Manage Google Reviews

Advanced ROI Reporting

SECURE & RELIABLE

Powered by the Infrastructure Trusted by 1.2 Million Businesses Worldwide.

Protocol is tailored for businesses built on trust and connection, including medical practices, law firms, tuition centres, wellness and aesthetic clinics, and insurance agencies.

Most Marketing Burns Money.

Protocol Saves It.

Half the internet is fake. Ensure your leads are real.

You spend 60-70% of your budget buying clicks. But nearly half of internet traffic is bots, not humans. Are your sales staff chasing ghosts? Protocol acts as a firewall. We validate every lead form and chat interaction, filtering out the bots so your team only spends time on verified humans.

Do you take over 2 hours to respond to a lead?

78% of customers buy from the business that responds first. The average small business takes 47 hours to respond to a lead. By the time you connect back, your customer has already gone to your competitor. Protocol engages instantly - within seconds-securing the deal before your competition wakes up.

Are you spending money and time on simple tasks that a machine can do?

Businesses spend more than 40 hours per month on administrative work that can be automated. Every hour you spend chasing missed calls, manually scheduling appointments, or managing your digital agency is an hour stolen from growing your business. Protocol automates this entire administrative layer, replacing the daily drudgery with a 24/7 autonomous engine. We handle the repetitive tasks instantly, freeing up time and resources.

SARAH KOK

LEARNING CENTRE Principal

"It Feels Like Magic"

"I used to be on my phone all the time answering messages . Just last Tuesday, a mom named Sarah WhatsApped our business line at 10:30 PM. She was stressed because she had just seen her son’s math grades and was panic-searching for tutors. Usually, I would only be able to respond to her the next morning, by then she may I already been in touch with another tuiton centre, but ProtocolSG picked it up the message instantly. It didn't just say 'we are closed' or say we will get back, it actually had a conversation with her. It answered all sixteen of her questions about our syllabus, teachers and fees, patiently and politely, just like a human would, sometimes even more patiently.

By the time I woke up, the ProtocolSG had already scheduled a free trial for Saturday, sent her the calendar invite, and even collected the deposit via a QR code. I didn’t type a single word. The system reminded her three days later and again the day before, so she actually showed up with her child. After the class, ProtocolSG followed up to ask how it went, and when she said she was happy, it connected her to my admin staff to finalise the enrollment. A few weeks later, it automatically asked her for a Google review, which she gave us. Now her friend has signed up too. ProtocolSG also reminds us to give the kids birthday treats.

Honestly, it feels like magic, I would have to hire four staff to do what this system does for me and here I don't have to do anything."

"I’m generating revenue without distracting my staff"

"Running a tyre dealership sometimes can be very busy. My mechanics are busy with repaires, and my counter staff are dealing with walk-in customers. When the phone rings or a WhatsApp comes in, we physically can't pick it up without ignoring the person standing right in front of us. This means we miss a prospective customer who needs us. We don't answer, they go somewhere else.

But after I installed ProtocolSG, it’s like I have a sales manager who never takes break. Last week, customer messaged on Facebook asking about Michelin Primacy 4s. My team was busy, but ProtocolSG replied instantly with the stock availability and price, I was amazed, faster than my guys could have answered. It even reminded him the next day asking if he wanted to book an appointment. He booked for 9 AM, the system sent the google map, and he was there time. And the best part? While my guys were fitting his tyres, the system was sending WhatsApp messages to old customers who hadn't been in for six months with a rotation promo we were offering, Three of them booked appointments right then. I’m generating revenue without distracting my staff. I am amazed what this AI can do.

Mr.LEE Soon TAT

Tyre Dealership owner

Reduce Your Operating costs by 70%

Get Started for Today!

Imagine never logging into five different platforms again just to track a single lead. Imagine not having to chase three different people just to get a sales update. Protocol does the heavy lifting for you. You spend just fifteen minutes a week reviewing the results from one single view, completely in control.

Do the Math.

Protocol isn't an expense.

It is a 70% reduction in your operating costs.

The Cost the old way

CRM Software - $400 / month

Social Media Manager $4000 / month

Sales Lead $4000 / month

Management Time 40 Hours / month

TOTAL MONTHLY COST

$7400 / Month

Protocol

CRM Software - Included

Social Media Manager - Included

Sales Lead - Included

Management Time - 1 Hour / month

TOTAL MONTHLY COST

Starting from $295

Frequently Asked Questions

Will this sound like a robot?

No. Protocol is trained on your specific brand voice, past emails, and best sales scripts. Most customers never realize they are speaking to an AI until the appointment is confirmed. If a question is too complex, the system instantly alerts a human to take over.

I already have a receptionist. Why do I need this?

Your receptionist goes home at 6 PM. Your customers browse Instagram at 10 PM. Protocol covers the "Night Shift" and the weekends, capturing the 40% of leads that come in outside of office hours. It supports your staff; it doesn't replace them.

Does it work with Singapore WhatsApp numbers?

Yes. Protocol integrates directly with your existing business WhatsApp number. You can see every conversation in real-time on our mobile app and jump in whenever you want.

Is there a long-term contract?

No. We believe you should only stay if the system makes you money. Protocol is a month-to-month service. You can pause or cancel anytime with 30 days' notice.

How long does it take to set up?

We can have the "Safety Net" (Tier 1) live in 48 hours. The "Growth Engine" (Tier 2) requires 14 days for calibration, ad design, and approval before we launch.

I see my competitors using AI, and they sound like robots. It looks terrible. Won't this damage my reputation?"

Yes, bad AI damages reputations. That happens when you use a "generic" bot that hasn't been taught who you are. Protocol is different. We don't just switch it on. We spend 14 days teaching the system your specific voice. We feed it your best emails, your tone, and your rules. Every client of Protocol is verified by a human at our end. We verify everything so you don't have to.

What happens if the AI makes a mistake? I can't afford loosing a customer.

We never leave your brand 100% to a machine. We use a Human Guardrail system. The AI handles the routine questions (prices, location, booking). But if a customer asks something complex or sensitive, the system stops immediately and alerts a human on your team to take over. We use AI for speed, but we keep humans in charge of safety. You are never flying blind.

I am already running ads on Facebook/Google. Why do I need Protocol?

Because you leaking customers! You are spending thousands to get the phone to ring or a WhatsApp message but you are too busy to respond immediately. If a parent or client messages at 7 PM and you don't answer, they they message your competitor.

Protocol plugs the hole. It instantly sends a WhatsApp message and web inquiry within 5 seconds. We don't just generate leads, we capture the customers you are currently paying to lose.

Can't I just hire a cheaper receptionist?

You can, but humans have limits. A human works 8 hours a day. They get sick. They go on leave. They sleep. Protocol works 24/7/365. It answers inquiries at 2 AM on a Sunday when your human staff is asleep. It costs less than an intern, but it captures revenue like a top salesperson. It doesn't replace your team; it covers their blind spots.

Every agency promises me 'more leads.' How are you different?

Most agencies get you clicks, which could be bots, therefore they leave you to do the hard work of chasing the lead. We know that speed is the only thing that matters. If you take 1 hour to reply to a lead, your chance of closing them drops by 90%. Protocol replies in seconds. We don't just dump leads in a spreadsheet; we follow them, nurture them, and book them onto your calendar. We focus on bringing the customer right to you, not just the click.

This sounds expensive. Is it worth it for a small firm?

If you miss one student enrollment a month, you lose ~$2,000 a year.

If you miss one legal case, you lose $5,000+. Protocol costs less than the price of one missed opportunity. If the system saves just one client a month who would have gone to a competitor, it is effectively free. The question isn't Can I afford this?; it's Can I afford to keep missing calls?